IMPORTANT MESSAGE TO PROVIDERS REGARDING ELECTRONIC CLAIMS SUBMISSIONS
One of the external clearinghouses we work with, Change Healthcare (CHC), has experienced a cybersecurity incident. We stopped all connections to CHC while they work to resolve this issue.
If you submitted claims and/or attachments to us through CHC on or after February 19, 2024, it is possible that we have not received them. In an abundance of caution, you may wish to resubmit CHC claims and/or attachments electronically via a different clearinghouse.
For new submissions or resubmissions of claims or attachments, please use another clearinghouse, such as Vyne or DentalXChange:
DentalXChange: (800) 576-6412
Alternatively, you can submit paper claims to:
Delta Dental of Missouri
PO Box 8690
St. Louis, MO 63126