When it comes to dental benefits, out-of-pocket costs are only one piece of the puzzle. Selecting, implementing and managing plans for your small business can mean significant loss of time – unless your dental plan provider has the training and resources needed to maximize efficiency. Learn what to look for when making your selection to ensure the most time-savings for your business.
Do they have the right expertise?
Dental plan providers rely on their experience to help you achieve your business objectives. If your provider doesn’t have experience with small businesses, it may be difficult for them to efficiently understand the needs of your company and to recommend the best options upfront. Delta Dental covers more than 146,000 businesses across the nation, giving us a wealth of knowledge to inform our plan recommendations.
How efficiently do they process claims?
Quick and accurate claims processing helps ensure you and your employees spend less time worrying about administration needs. Delta Dental processes more than 123 million dental claims annually with over 99 percent accuracy.
Do they offer high quality customer service?
Look for a local service team that offers the timely attention you and your employees need. Delta Dental often provides local dedicated teams who become personally acquainted with individual businesses’ needs and can easily be reached. Plus, employees have access to a 1-800 number, website and free mobile app to assist with all their coverage questions.
Do they make the process simple?
Digital capabilities should enhance customer service and improve operating efficiency for enrollment, billing, claim payments and more. Delta Dental’s website provides automated tools for benefits enrollment and administration needs. We also offer resources to educate employees about their dental benefits and answer any questions that arise.
In today’s marketplace, there are numerous dental benefits companies to choose from. By knowing what to look for, you can find the best one for your small business that will save you time and money.